CAPITA Walk in Drive on 1st Jan to 19th Jan 2015 Apply Now

Company Name  : CAPITA

Company Profile:

We are the UK”s leading business process outsourcing (BPO) and we are the UK”s leading business process outsourcing (BPO) and professional services company. We deliver back office administration and front office customer contact services to private and public sector organisations across the UK & Ireland. Our India business was set up in 2004 and we now have 6 offices across 4 cities – Mumbai, Pune, Bengaluru and Gurgaon.

Website :www.capita.co.uk

Job Role : Team Member

Eligibility : Any Graduate

Experience : 0 - 3 Years

Job Location : Mumbai

Walk-In Date : 31 Dec - 19 Jan 2015

Walk-In Time : 09:00 AM

Job Description:

• Maintain customer service standards by adhering to the laid out initial Database management process.
• Checking of Customer & Vendor spreadsheets for mass uploads.
• Check the Customer details in company house & take appropriate decisions on bankrupt, insolvent or closed companies.
• Provide timely and precise responses to all customer queries and deal with exceptional cases.
• Establish internal checks and controls in-order to prevent fraud.
• Assist and mentor colleagues by sharing experience where appropriate, in meeting SLAs.
• Task oriented, carrying out activities clearly defined within a job/role description.
• Responsible for their individual performance targets and contribution to team performance targets, ensuring they are doing the right thing for the customer.

Venue Details:

Godrej Boys,
Complex Plant number 6,
Opposite vikrola Depot,
Mumbai.